Support

How can we help?

Check the common questions below or send us a message — we typically reply within one business day.

Common questions

How do I delete my account and data?

Rocky isn't generating a debrief — what's wrong?

How do I set up my gym's grade system?

Can I export my climbing data?

How does the AI coaching work?

I found a bug — how do I report it?

Why is my grade progression chart not updating?

Is Boulder Coach free?

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